Key-Box Deliveries

Key-box Deliveries

Key-Box Deliveries

How To Pick Up Your Car Rental in Iceland

Blue Car Rental offers seamless and fast service with our Key-box pick up option. Allowing customers to avoid all waiting at the office and go directly to their rental car in Iceland. 

Note that only customers with full coverage insurances from Blue Car Rental (Liability Waiver) can use key box pick up.

Here’s how you can skip the line with using Blue Car Rental’s Key-box pick up:

Step 1: Rental Car Online Check-in

The first step is finishing the online check-in process. The online check-in is available to all customers 7 days prior to the rental start date. Customers receive notification via e-mail when the check-in becomes available. 

The online check-in process only takes a few minutes to complete. There customers can make final adjustments to their bookings as well as receiving vital information about renting a car in Iceland. Such as safety concerns and other valuable travel tips. As well agreeing to all Blue Car Rentals terms and conditions in the rental agreement. 

In the final step customers with the liability waiver can then choose from a speedy pick up at the office or collecting the key to their rental car from a key-box at the office.

Step 2: Collect Rental Car with Key-box

Customers opting for a key-box pick up will receive an e-mail at least an hour before scheduled pick up time with the code for the key-box. 

Key-boxes are located at Blue Car Rental offices, both at Kef Airport and Reykjavik City.

• At the Keflavik International Airport office the boxes are positioned at the far end from the main entrance.

• At the Reykjavik City office customers use a special entrance located behind the main office. 

At both offices signs show the location of the key-boxes. Simply follow the guidelines or ask our staff for directions. Here’s how to use the key-box:

  1. Press the small screen
  2. Choose your preferred language
  3. Press "key pickup"
  4. Enter your code
  5. Grab your keys and follow the instructions on the wall

Step 3: Finding Your Rental Car

On the wall of the Key-box room is a map of our parking lot. There you will see sections marked with numbers. The key to the rental car has a tag and on it will be a number, indicating where the rental car is parked. 

Customers can then see where their rental car is located and follow the instructions on the wall to find out where to exit. From there simply find the row according to the tag and get in your rental car in Iceland. 

Step 4: Key-box Rental Car Return

Returning the rental car is even easier than collecting it. Bring the rental car back to the office at the time and place according to the rental agreement and leave the key at our office. 

Once the key is returned the customer is free to go. A confirmation for the drop off is sent via e-mail once the car has been inspected by our staff.

Additional Key-box Information

• The Key-box pick is accessible 24/7 at our Kef airport office and from 06:00 – 21:00 at the Reykjavik city office.

• Note that only customers with full coverage insurances from Blue Car Rental (Liability Waiver) can use key box pick up.

• Customers using the key box pick up at Reykjavik City office will receive an e-mail with a code for the key-box room. 

• After-hours key-box pick-up at our offices must be arranged at least one hour before office closing time. 


We encourage all customers looking to save time on their vacation in Iceland to take advantage of this great service of ours. For further information please see where to find our offices and opening hours. 

If you have any questions about our Key-Box process, please feel free to contact us at any time. 

Key-box FAQ's

What is the Blue Car Rental Key-box pick-up service?

The Key-box service allows you to skip the office queue and go straight to your rental car. You receive a code, collect your key from a secure box, and head directly to your vehicle — ideal for late arrivals and busy travel days.
To understand how this works at each location, see:

Who can use the Key-box pick-up option?

Only customers with full coverage insurance (Liability Waiver) are eligible for Key-box pick-up. This ensures a smooth, fast handover without in-person inspection at arrival.
For help choosing the right insurance, read:

How do I complete online check-in before using the Key-box?

Online check-in opens 7 days before your rental and only takes a few minutes. You’ll receive an email notification when it’s available. During check-in you can update booking details, review safety tips, and accept the rental agreement terms.
To prepare for your trip, see How to prepare for an Iceland driving trip

Where are the Key-box locations at Keflavík Airport and Reykjavík City?

You’ll receive an email with your Key-box code at least one hour before pickup.

How do I find my rental car after using the Key-box?

Inside the Key-box room, you’ll find a map of the parking lot. Your key tag shows a number that corresponds to a parking section, making it easy to locate your vehicle. Simply follow the instructions posted on the wall to exit and find your car.
For help choosing the right vehicle for Iceland’s roads, view:
Do I need a 4×4 rental in Iceland?

How does Key-box rental car return work?

Returning your rental car is simple — bring it back to the correct office location at the time stated in your rental agreement and leave the key inside the office, even if staff are unavailable. A confirmation email is sent once the vehicle has been inspected.
For more drop-off guidance, check:

Can I arrange a last-minute Key-box pick-up

In most cases, Key-box access needs to be arranged at least one hour before office closing, as we must secure your vehicle and prepare the code. Contact us early if your arrival or pickup time changes.
For planning tips, see:
10 essential tips for renting a car in Iceland (2025)

When is the Key-box available?

Key-box pick-up is available 24/7 at the Keflavík Airport office and from 06:00–21:00 at the Reykjavík City office. After-hours pick-up must be arranged at least one hour before closing time, and your full coverage insurance must be active.
For arrival timing help, read:
Driving from Keflavík Airport to Reykjavík made easy